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Home > Student Resources > Registration & Enrollment > FAQ
Registration FAQs


Frequently asked questions about Registration.

When can I register for classes?
  • Degree & Certificate students are assigned registration access times. To view your individual registration access time, login to Registration Access for a specific quarter.
  • For General registration, check the College Calendar


I am an Employer. How do I register and pay for employees to take a class?
  • Print the Registration form from our web site.
  • Have each employee complete the form.
  • FAX the registration forms with a letter or form which includes your company name, contact person, address, phone number, credit card account number with expiration date and security code. BTC Registration phone 360.752.8350; FAX 360.676.2798; Registration email.
  • Purchase Orders must be set up with Business Services.


I am a Running Start Student. How do I register for classes? Payment information?
  • Fall, Winter, and Spring quarters, Running start students register IN PERSON with a newly completed Running Start Enrollment Verification Form signed by
         1) the high school counselor/school district
         2) parent/guardian
         3) student
         4) BTC Running Start Advisor - Charles Onion 360.752.8459.
  • IF YOU CHANGE your class schedule at the high school or college, YOU WILL BE REQUIRED TO SUBMIT AN UPDATED RUNNING START ENROLLMENT VERIFICATION FORM.
  • 2011-2012 Running Start students PAY $7.04 PER CREDIT in student fees which displays as tuition. You are also responsible to pay all program and course FEES for Running Start eligible classes.
  • Classes and credits NOT Running Start eligible MUST BE PAID IN FULL. These include
        o classes challenged (i.e. challenge test is not allowed)
        o classes not approved by the high school on the Running Start Enrollment Verification Form
        o credits in excess of credits approved as tuition free Running Start Credits
        o classes not approved as part of the BTC program the student is admitted into
        o non college level classes (under 100 level, i.e. MATH099)
        o self-support classes
        o summer classes
  • Payment is due by the tuition and fee due date posted on the College Calendar under "Quicklinks". Running Start Sudents may pay online, in person in the College Services building, or by phone.
  • See further Running Start information on the BTC Running Start web page.


Running Start - IMPORTANT INFORMATION regarding changes to RUNNING START!
  • Effective Winter quarter 2012, these changes will affect all Running Start students in Washington State. The State Board adopted a resolution concerning tuition and waivers for Running Start students on October 2011. This resolution, along with resolutions previously adopted, resulted in the following policies:
        o Running Start students are charged tuition for any credits taken beyond those reimbursed
           by the state (credits above a combined high school and college 1.2 FTE, and credits
           above 15:, including those students enrolled in vocational programs. If a student
           enrolls for more high school and college credits than are identified in the Running Start
           Funding Limit, the student is responsible for paying all college tuition and fees by the
           quarter tuition due date.Please check our College Calendar for specific quarter dates.
        o Low Income Running Start students are eligible for a Tuition waiver. Please make an
           appointment with Charles Onion, 360.752.8459 if you think you may qualify for this waiver.
  • If you have any questions or concerns please contact the floowing:
    Charles Onion, RS Advisor 360.752.8459 or Susan Bargewell, RS Support 360.752.8348.


I am new. How do I register for classes?
  • You will need a Student Identification number (SID) and PIN.
        o If you are intending to complete a certificate or degree, please set up your student
           account beginning with an Admissions Application.
        o If you wish to take Community & Continuing Education classes, please
           complete the Student ID (SID) Request form online. Your SID and PIN will be
           emailed to you in 1-2 business days.
        o You may also set up your student account in person by completing a registration form
           at the registration office.
  • Registration dates are posted on the College Calendar.
        o As a new student, you may register during General Registration for available classes.
        o If you are entering a degree or certificate program and we have a seat open, you will
           be notified by email and by US mail and given a registration access time. Read
           carefully as you will be given a registration start date and a deadline by which to
           register to confirm your seat.
  • You may register online using your SID and PIN.
  • Or you may register in person by submitting a completed registration form at the registration office during business hours. Please include your SID and class information on the registration form.


Where can I find class information?

Degree & Certificate classes are listedContinuing and Community Education classes are listed


What classes do you offer online?

See our eLearning / Online classes web page for the latest in online learning.


What will it cost?
  • Tuition rates set by the state legislature are available under Tuition & Fees.
  • Fees are class and program specific and include lab assistants, supplies, materials, equipment, rentals, software licensing, replacement and upgrade, maintenance, and other operational costs.
  • Estimates for specific programs are available under Degrees & Certificates, program of choice, Program Costs.


When is payment due?
  • Tuition & Fee deadlines are posted on the College Calendar.
  • After the Tuition & Fee deadline, tuition & fees are due at time of registration.
  • Community Education students are required to pay at time of registration.


Where can I find Important Registration Dates?


How can I find help with my online class?
  • Email our online learning helpdesk at eLearninghelp@btc.ctc.edu.
  • In person assistance is available at the beginning of each quarter. See posted hours or email eLearninghelp@btc.ctc.edu.
  • Angel Phone Support is available 24/7 at 1-866-425-8412.
  • Angel Tutorials are available online from the Student Login page.
  • Depending on the subject, there may be assistance available through the Tutoring Center .


What is the last day I can register online?
  • Usually, the last day to register online is the start date of the class.
  • At the beginning of each quarter, you may register online, adding and droping classes, during the add/drop period. The add/drop period is 5 instructional days in Fall, Winter, and Spring quarters; 2 instructional days in Summer quarter.


How do I drop or withdraw?
  • ONLINE
        o You can drop a class prior to the start of the class using the Submit Add/Drop button. If the
            correct class is listed in the pop up box, click OK. The class will be removed from your
            schedule.
        o You can withdraw from most classes for a short time after the class is under way using the
            Submit Add/Drop button. If the correct class is listed in the pop up box, click OK.
            See the word "Withdrawn" in the grade field in the online registration screen and a W grade
            on your student schedule and transcript.
        o If the computer does not allow you to drop or withdraw online, you must do so in writing.
  • IN WRITING
        o Complete and sign an add/drop form and submit it to Registration in person, by fax, or
            attached to an email. We do not drop or withdraw by phone.
        o Submit a Hardship Withdrawal form if applicable.
  • Submit all withdrawal paperwork prior to the earlier of these two dates
        o last day of the class
        o the "last day to withdraw or change schedule" posted on the College Calendar.
  • For further information regarding drops, withdrawals, petitions and refunds, please see the Refund Policy page.


What is the last day I can withdraw?
  • Withdrawal requests must be submitted prior to the earlier of these two dates
        o last day of the class
        o the "last day to withdraw or change schedule" posted on the College Calendar.
  • Changes and withdrawals will not be processed beyond the end of the quarter.
  • For further information regarding drops, withdrawals, petitions and refunds, please see the Refund Policy page.


Transcripts - How may I obtain my academic transcript?


Transcripts - What if I don't remember my SID to get my unofficial transcript?


GED Transcripts - How may I obtain copies of my GED Transcript?
  • Additional copies of your GED transcript are $5.00 each and can only be requested in person or in writing.
        o GED transcripts cannot be requested over the phone as they are federal educational
           records.
        o Please complete the GED Transcript Request and fax your request to (360) 752-7135
        o or mail your completed GED Transcript Request to ATTN: Assessment Center, to
           3028 Lindbergh Avenue, Bellingham, WA 98225.
        o Your request can also be submitted in person to the Counseling & Career Center in the
           College Services Building.
  • Please note the there is a $5.00 charge per transcript requested and this fee must be paid to the BTC cashier prior to your request being fulfilled.
  • Please call the Assessment Center at (360) 752-8335 if you have any other questions.


Graduation Information - What do I need to do and when?
  • Submit a completed Graduation Application to the Registration Office DURING THE FIRST TWO WEEKS OF THE QUARTER in which you plan to complete the Degree or Certificate.
  • Meet with your advisor to determine if all of the requirements for graduation have been met.
  • Timeline - After you submit the Graduation Application, if all goes smoothly, you should receive your signed certificate eight to ten (8-10) weeks after the end of your final quarter.
        o If you submit your Graduation Application after the first two weeks of the quarter,
           verification could be delayed.
        o If faculty and advisors are not on campus, verification can take longer.
        o If you are missing a degree or certificate requirement, you will be notified.
  • Please note: The college provides assistance through faculty advisors, counselors, and the college catalog in determining if the requirements for graduation have been met. However, the final responsibility for meeting all completion requirements rests with the student. Students have the responsibility of verifying specific completion requirements with their faculty advisor.


Online Registration - Why am I unable to print my Student Schedule?
  • Click on the Student Schedule itself.
  • Then use Print Preview prior to printing.
  • This sequence assists the browser in identifying what to print.


Online Registration - What does "Invalid Fee Pay Status" mean?
  • Please check dates on the College Calendar. It is either not yet time for you to register OR you must register in person - see explanation.
  • Explanation: Different types of students have different "Fee pay Status" and this code is used to open online registration.
        o Community Education students begin registering at 8:00 a.m. General Registration day.
        o Running Start students must bring a Running Start Enrollment Verification form completed
            and signed by the high school counselor, a parent, and the BTC Running Start Advisor
            to register in person at the Registration office.
        o Learning Center students obtain class information from Learning Center staff and
           register in person, submitting registration forms at the registration office or in
           the Learning Center.
  • If you need to update your status, please contact the registration office.


Online Registration - What does "Invalid SID & PIN, please TRY AGAIN" mean?
  • Usually this means that your SID and/or PIN were not typed in properly.
  • Please try again with no - or space or /. The SID is 9 digits; the PIN is 6 digits.
  • If you are not able to login after trying again, contact the registration department for assistance. Email us at registration@btc.ctc.edu.


Online Registration - What does "Invalid Registration Appointment" mean?
  • "Invalid Registration Appointment" means that it is not yet time for you to register for that quarter.
  • Please login to Registration Access to check your registration access date and time. You may register any time after your registration access begins.


Online Registration - What does "You have not met the prerequisite for this class." mean?
  • This message means that you must complete the prerequisite for the class first.
  • IF the class is part of a series both to be taken in the same quarter OR if the computer is not recognizing the prerequisite you have completed, email the registration office or stop by for assistance with registering.
  • IF the prerequisite was taken at another college, submit an official transcript and the Evaluation Request Form to the Admissions Office. Allow 2 weeks for processing before trying again to register.


Online Registration - What does "There is a flag on your records that blocks registration." mean?
  • There are a number of reasons that your records may be flagged to block registration. Here are a few examples:
        o You have library items which need to be returned or paid for.
        o You owe money to Bellingham Technical College.
        o Academic suspension
        o Parking ticket
  • Please contact our Registration Department. Registration staff will identify the issue and help you to determine what action needs to be taken.


Online Registration - What does "Time Conflict" mean?
  • Check your Student Schedule carefully if you see this warning!
  • Some time conflicts are "advisory" meaning informational and you WILL be registered into the class.
  • Some time conflicts are "blocked" meaning you WILL NOT be registered into the class. General Education/Academic classes are NOT allowed to conflict, so IF your advisor/program instructor has recommended a General Education/Academic class during lab time, you will be required to obtain written permission from that advisor/program instructor and will need to add the academic class in person.


Student Email - How do I set up my student email account?


Student Email - What happens to my BTC email account if I change my last name?
  • Overnight, your new BTC email account will be created. You may activate your new email account using the default settings and discontinue use of your old email account.
  • Instructions for setting up your email account are available on the Student Login page.



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