PLEASE CONSIDER YOUR PURCHASES CAREFULLY

Return Policy

The bookstore accepts returns on the following conditions:

  BTC Bookstore receipt required. Two week limit from date of purchase on all returns/exchanges.

  Texts/supplies must be in New/Mint condition (i.e. unopened, not written in, still shrink-wrapped).

  Texts/supplies must have all materials including but not limeted to CDs, instructional materials, and handouts.

NO IMMEDIATE OR CASH REFUNDS: All refunds will be processed through the business office, and checks will be mailed within 3 weeks. Only VISA/MC refund will be processed immediately.

The bookstore manager reserves the right to refuse any returns that do not meet these conditions.

DVR, L&I, Employment Security, Workforce Training, and other funding agency returns will be handled on a case by case basis.

Book Buyback

BTC Bookstore holds a "book buyback" during the last week of last week of fall, winter, and spring quarters. If the bookstore will stock the same text in the following quarter, we will buy back needed quantities at one-half the original price. If we do not need the text, if there is an edition change, or if we are unable to purchase due to other issues, we will check for a wholesale price through the buyback database. Wholesale buyback pricing is considerably less than the one-half retail.

We will not accept workbooks that have been written in, or any text that has moisture damage. Some instructors have requested we not purchase used books for their classes.

Software Policy

You must be a registered student, and provide proof of same, to purchase software through the BTC Bookstore. Software is not returnable.