Degrees & Classes

Degrees & Classes

Administrative Assistant

Associate Applied Science - Transfer

Train for a career as an administrative assistant, administrative secretary, office administrator, or office manager and work in your choice of business and office settings. BTC’s Administrative Assistant program will prepare you for success in today’s business world, as you use your math, communication, and technical reading skills—and discover your personal strengths.

The Administrative Assistant program will give you the hands-on and classroom instruction that all kinds of employers need. You could work in service firms like education and health, legal and finance, insurance or real estate. Manufacturing, construction, and transportation companies also hire skilled administrative assistants.

Program Facts

84% Average placement rate for program graduates

Average annual income $37,378

Wage potential $45,074 annually

Employment and wage data sources


Jobs & Employment

Job openings are expected to be plentiful, especially for well-qualified and experienced administrative assistants. Rapidly growing industries, such as personnel supply, computer and data processing, and management and public relations, will also generate new job opportunities.

The average annual wage in this field is $37,195, with an earning potential of about $44,429 per year.*

Potential Positions

As with other clerical employees, administrative assistants are employed in organizations of every description. Nationally, most office support staff are employed in firms providing services, ranging from education and health, to legal and business services. Banks, insurance companies, investment firms, and real estate firms are important employers, as are Federal, State, and local government agencies.

Opportunities also exist working for companies that engage in manufacturing, construction, wholesale and retail trade, transportation, and communications. Potential positions include administrative secretary, administrative assistant, office administrator, and office manager.

Courses

Filter courses by quarter 
Use this tool to see this program's course offerings for upcoming quarters

  • Quarter 1
  • CAP 101Introduction to Computer Applications5 credits

    Students will learn to use a personal computer and gain a basic understanding of Excel, Word, and PowerPoint. They will also become familiar with basic computer hardware components and internet usage. If you have little or no experience with computers consider taking BAS 020 COMPUTER BASICS prior to taking CAP 101. For off-campus work, a Windows-based computer is required.

    Prerequisite:
    Accuplacer score: 71 Reading.

    Future Offerings
    7/6-8/6MTWTh 9:00a-12:00pBABIN COpenings: 22
    7/6-8/12Online GERLICHER COpenings: 19
    7/6-8/12MTWTh12:00p-2:00pPEDERSEN MOpenings: 20
    9/23-12/11MWF10:10a-11:30aSTAFFOpenings: 19
    9/22-12/10TTh10:30a-12:40pSTAFFOpenings: 22
    9/22-12/11Online STAFFOpenings: 22
  • CAP 105Computerized Touch Keyboarding2 credits

    A touch typing course for beginners as well as those needing to brush up on their keyboarding skills. Course covers learning to type alphabetical keys by touch using proper technique. For off-campus work, a Windows-based computer is required.


    Future Offerings
    7/6-8/12Online PEDERSEN MOpenings: 19
    7/6-7/16MTWTh 9:00a-11:30aPEDERSEN MOpenings: 21
    9/22-10/16DAILY10:10a-11:10aMASSEY JOpenings: 24
    9/22-10/19Online MASSEY JOpenings: 18
  • CAP 106Formatting with MSWord4 credits

    Provides skillbuilding, production typing, and Microsoft Word fundamentals at the beginning or review level. Students use MS Word to format letters, memos, reports, and tables. For off-campus work, a Windows-based computer is required.

    Prerequisite:
    CAP 105; or instructor permission.

    Future Offerings
    7/20-8/12MTWTh 9:00a-11:30aPEDERSEN MOpenings: 13
    10/19-12/11DAILY10:10a-11:10aMASSEY JOpenings: 24
    10/21-12/11Online MASSEY JOpenings: 18
  • CMST& 210Interpersonal Communications5 credits

    Designed to introduce students to the application of basic interpersonal communication theory, with a focus on achieving success in the workplace. Topics explored include self-awareness, self-disclosure, conversation skills, relationship development and maintenance, assertiveness, teamwork and group dynamics, conflict management strategies, and diversity issues.

    Prerequisite:
    Accuplacer Reading Comprehension score of 71 or a C grade in RDG 085, and Accuplacer Sentence Skills score of 71 or a C grade in ENGL 092.

    Future Offerings
    7/6-8/12MTWTh 9:00a-11:20aKONGSHAUG COpenings: 24
    7/6-8/12MTWTh12:30p-2:50pKONGSHAUG COpenings: 22
    7/6-8/12Online LIPPMAN LWaitlisted: 1
    9/22-12/10TTh 8:00a-10:10aOEKERMAN COpenings: 22
    9/23-12/11MWF10:10a-11:30aOEKERMAN COpenings: 25
    9/23-12/9MW 2:10p-3:30pOEKERMAN COpenings: 24
    9/22-12/10TTh 5:30p-7:40pMUDD SOpenings: 23
    9/22-12/11Online OEKERMAN COpenings: 17
    9/22-12/11Online BURNS JOpenings: 23
  • Required Courses for Program
  • ACCT 141Practical Accounting I5 credits

    Covers the accounting cycle through a study of sole proprietorship and the use of accounts, the general journal, and the general ledger.

    Prerequisite:
    Accuplacer Scores: 71 Reading, 50 Arithmetic, or instructor permission.

    Future Offerings
    9/23-12/11MWF 8:30a-9:50aKENT DOpenings: 21
  • BUS 100Electronic Math Applications3 credits

    Focuses on the application of the electronic calculator to business transactions and accounting activities. Students will develop speed on the 10-key by touch method.

    Prerequisite:
    Accuplacer score of 50 in Arithmetic or a grade of C or better in MATH 090; or instructor permission

    Future Offerings
    10/28-12/11MWF12:30p-1:50pKENT DOpenings: 17
    9/22-10/30Online KENT DOpenings: 18
  • BUS 123Records Management3 credits

    Introduces students to basic terminology and the scope of records and information management, employment opportunities, and legal and ethical matters associated with records. The life cycle of non-electronic and electronic records are surveyed from creation to retention and destruction.


    Future Offerings
    9/23-11/4MWF 8:30a-9:50aMASSEY JOpenings: 14
  • BUS 232Office Procedures5 credits

    Prepares the student for the role of an office or administrative assistant and the broader role as a professional member of the management team. The class exposes the student to the growing influence of information technology, the expanding global marketplace, and the changes in the organizational structure of modern business.

    Prerequisite:
    CAP 106.
  • BUS 276Internship6 credits

    Students will arrange to work in an office where they will apply business skills and knowledge.

  • BUS 280Assessment1 credits

    Office Assistant students will create a portfolio appropriate to their certificate or degree and complete an exit interview with their advisor. Assessment, required for a completion certificate or degree, will be assigned relative to the student's certificate or degree.

    Prerequisite:
    Instructor Permission.
  • CAP 107Computerized Keyboard Skillbuilding I3 credits

    Designed to help students improve their speed and accuracy at the computer. Computerized lessons analyze areas of weakness and provide appropriate drills for improvement. For off-campus work, a Windows-based computer is required.

    Prerequisite:
    CAP 106; or instructor permission.
  • CAP 109Computerized Keyboard Skill Building II3 credits

    Designed to help students to further improve their speed and accuracy at the computer. Computerized lessons analyze areas of weakness and provide appropriate drills for improvement. Time will also be spent on data entry fundamentals. For off-campus work, a Windows-based computer is required.

    Prerequisite:
    CAP 107; or instructor permission.
  • CAP 138WORD5 credits

    Students receive hands-on instruction using the commands and features of Word to create simple to complex business documents. For off-campus work, a Windows-based computer is required.

    Prerequisite:
    CAP 101, CAP 106; or instructor permission.

    Future Offerings
    9/22-12/10TTh 1:10p-3:20pPEDERSEN MOpenings: 14
  • CAP 142Excel5 credits

    This course provides a practical hands-on approach to developing the skills to use the powerful spreadsheet application, Excel. Students will use Excel to organize and analyze data, perform numerical calculations, and illustrate relationships in numerical data by displaying charts. For off-campus work, a Windows-based computer is required.

    Prerequisite:
    BUS100 or BUS150 or AMATH100 or MATH&107 or higher; and CAP101.

    Future Offerings
    9/22-12/10TTh10:30a-12:40pWOLLENS JOpenings: 10
  • CAP 146Access5 credits

    Table design, relationships, filters, queries, forms and reports will be introduced. Students will apply skills to database projects. For off-campus work, a Windows-based computer is required.

    Prerequisite:
    CAP 101; or instructor permission.

    Future Offerings
    9/22-12/11Online MASSEY JOpenings: 12
  • CAP 148PowerPoint3 credits

    Presents an overview of a presentation graphics program. Students will create and present a slide show projected from their computer. For off-campus work, a Windows-based computer is required.

    Prerequisite:
    CAP 101; or instructor permission.

    Future Offerings
    9/22-12/11Online WOLLENS JOpenings: 8
  • CAP 200Integrated Computer Applications5 credits

    Students will apply their skills learned in the previous courses to produce professional-looking documents by integrating word processing, spreadsheet, database, and presentation graphics programs. Students will prepare a professional portfolio for use in future job search opportunities. For off-campus work, a Windows-based computer is required.

    Prerequisite:
    CAP 138, CAP 142, CAP 146, CAP 148; or instructor permission.
  • ENGL& 101English Composition I5 credits

    A composition course in which students read, analyze, and write essays using a variety of rhetorical strategies, as well as develop and verbally express ideas clearly and effectively. The critical reading of essays will provide a basis for the student's own critical writing, which will reflect a command of college-level literacy standards. Attention to writing fundamentals and stylistic techniques will also be included. Word processing, email and internet knowledge required.

    Prerequisite:
    Accuplacer Reading Comprehension score of 85 or B grade in RDG 085, and Accuplacer Sentence Skills score of 86 or B grade in ENGL 092 or C grade in AENGL 100.

    Future Offerings
    7/6-8/12Online NEWTON DOpenings: 15
    9/22-12/8T 5:30p-7:40pNEWTON DOpenings: 24
    9/28-12/7M10:10a-11:30aNEWTON DOpenings: 21
    9/28-12/7M 8:30a-9:50aNEWTON DOpenings: 22
    9/22-12/11Online VANLEUVEN NOpenings: 22
  • MATH& 141 *Precalculus I5 credits

    The focus of this course will be functions. Students manipulate and graph linear, polynomial, rational, exponential, logarithmic and quadratic functions. The course will also cover systems of equations, matrices and determinants, and their applications.

    Prerequisite:
    BTC College Level Math score of 32 or a C grade in MATH 099.

    Future Offerings
    9/23-12/11MWF10:10a-11:30aHONEYCUTT TOpenings: 19
    9/23-12/11MWF 2:10p-3:30pHONEYCUTT TOpenings: 24
  • SOC& 101 *Introduction to Sociology5 credits

    This course introduces the major concepts and definitions of the science of sociology. Basic sociological inquiry is covered, and how social forces shape communal and individual behaviors and attitudes. Topics include socialization, cultures, deviance, social control, inequality, power, social class, race, gender, and institutions. Students learn the basic theories and perspectives of sociology and how those theories apply to the social landscape.

    Prerequisite:
    Accuplacer Reading Comprehension score of 85 or B grade in RDG 085, and Accuplacer Sentence Skills score of 86 or B grade in ENGL 092 or C grade in AENGL 100.

    Future Offerings
    7/6-8/12Online POLLARD DOpenings: 7
    9/22-12/11Online POLLARD DOpenings: 18

  • TOTAL Required Course Credits
    83 credits

  • Electives
  • ACCT 242Practical Accounting II5 credits

    Theory and practice of computing and recording transactions relating to merchandise inventory, notes payable and receivable, depreciation, accounting principles, and reporting standards.

    Prerequisite:
    ACCT 141 or instructor permission.
  • ACCT 243Practical Accounting III5 credits

    Theory and practice relating to the formation and operations of partnerships and corporations, decision making and statement analysis. Financial data is used to access the efficiency of current operations and determine profitability.

    Prerequisite:
    ACCT 242 or instructor permission.
  • ACCT 245Payroll Procedures5 credits

    Covers payroll records and procedures. Students complete assignments about federal and state laws that affect compensation of employees.

    Prerequisite:
    ACCT 141 or instructor permission.

    Future Offerings
    9/23-12/11MWF10:10a-11:30aKENT DOpenings: 8
  • ACCT 246Computerized Accounting I5 credits

    A study of computerized accounting systems in both service and merchandising environments. Uses the commercially popular QuickBooks software to demonstrate the use of fully integrated accounting systems. Prepares the student to use commercial accounting software products on-the-job.

    Prerequisite:
    ACCT 141 or instructor permission.
  • ACCT& 201Principles of Accounting I5 credits

    This course is the first of a series of three accounting courses in the Business DTA sequence. It provides an introduction to financial accounting as an essential part of business decision-making. It includes the vocabulary and fundamental concepts of accounting as well as analysis of common business activities and interpretation primary financial statements.

    Prerequisite:
    Accuplacer Score: 75 in Algebra or a grade of C or higher in Math 098; or instructor permission.

    Future Offerings
    9/22-12/11Online KENT DOpenings: 7
  • ACCT& 202Principles of Accounting II5 credits

    This is the second of a series of three accounting courses in the Business DTA sequence and is a continuation of ACCT& 201. The emphasis of this class is on fixed assets, intangibles, investments and financing, stockholder’s equity, cash flow analysis and financial statement analysis.

    Prerequisite:
    ACCT&201 with a C or higher; or instructor permission.
  • ACCT& 203Principles of Accounting III5 credits

    This is the third course of the series of three accounting courses in the Business DTA sequence and is also a required course for the Accounting AAS and AAS-T degree students. This course introduces students to information needed by managers to carry out three essential functions in an organization: (1) planning operations, (2) controlling activities, and (3) making decisions. This course will show what kind of information is needed, where this information can be obtained, and how this information can be used by managers as they carry out their planning, control, and decision-making responsibilities.

    Prerequisite:
    ACCT 242 or ACCT& 202 with a grade of C or higher; or instructor permission.
  • BUS 150Math for Business5 credits

    Students will apply math concepts to business applications in the areas of banking, business statistics, markup/markdown, payroll, debt, credit cards, investments, and insurance. It is recommended that students have a calculator with the exponent function.

    Prerequisite:
    Accuplacer score of 50 in Arithmetic or a grade of C or better in MATH 090; or instructor permission

    Future Offerings
    9/22-12/11Online PEDERSEN MOpenings: 13
  • BUS 171Technical Communications5 credits

    This course introduces students to effective written and oral business communication through application and study of text. Students will learn to compose effective business writings including letters, memos, technical manuals, reports, and employment documents. Students will learn effective oral presentation and job interviewing skills. Students will use various forms of technology including email, online file sharing, voice recognition, and live web conferencing. It is recommended that BUS 188 (Business English) be taken before BUS 171 (Technical Communications). NOTE: When this course is taught online, students will need access to a Windows-based computer, web cam, and to be able to deliver and receive audio.

    Prerequisite:
    Accuplacer scores: 71 Reading or a C grade in RDG 085; 71 Sentence Skills or a C grade in ENGL 092; CAP 106; or instructor permission.

    Future Offerings
    9/23-12/11MWF 8:30a-9:50aPEDERSEN MOpenings: 10
  • BUS 188Business English5 credits

    Business English focuses on the improvement of basic grammar and proofreading skills needed to effectively compose and edit written business documents. Specific tools include proofreading, parts of speech, sentence structure, capitalization, abbreviation, number usage, punctuation, and word choice. It is recommended that BUS 188 (Business English) be taken before BUS 171 (Technical Communications).

    Prerequisite:
    Accuplacer Scores: 71 Reading or a C grade in RDG 085, 71 Sentence Skills or a C grade in ENGL 092; or instructor permission.

    Future Offerings
    9/23-12/11MWF10:10a-11:30aPEDERSEN MOpenings: 12
  • BUS 230Medical Office Procedures5 credits

    Medical Office Procedures is an introduction to healthcare administration. This course gives students transferable skills that will aid them in attaining employment within healthcare, as well as a global understanding of the differences within the various healthcare systems. A strong emphasis will be placed on interpersonal skills, appropriate communication and customer service skills when working in a diverse office team environment. The student will learn the duties in the medical office, computerized medical office procedures as well as exercises in judgment, independent action, and coping with interruptions. In addition to computerized appointment scheduling and billing, students learn about the major insurances with ICD and CPT coding. This course is designed to give an overview of the various areas within healthcare administration that most healthcare professionals will be expected to understand and know when seeking a job. Although healthcare operations may vary, a basic level of understanding in administration is vital for all healthcare professionals. (Note: this course meets the communications general education requirement for the medical coding and billing generalist program only).

    Prerequisite:
    Accuplacer Reading Comprehension and Sentence Skills score of 71 or higher.

    Future Offerings
    9/22-12/1TTh12:00p-3:00pWALKER SOpenings: 18
  • BUS& 101Introduction to Business5 credits

    Students are introduced to the broad field of business and its organization, operation and management. Business opportunities, ownership, marketing, physical factors, human resource, finance, regulations and decision-making processes are emphasized. Other topics include problems of organization, strategic management and controls. Fulfills the social science requirements at Bellingham Technical College.


    Future Offerings
    7/6-8/26Online TRACY EOpenings: 3
  • BUS& 201Business Law5 credits

    This course introduces students to principles underlying the legal environment of business through lectures, classroom activities, and study of text. Students will be exposed to basic information relating business and personal aspects of law as set forth in the course outline.

    Prerequisite:
    71 Reading Accuplacer score.

    Future Offerings
    7/6-8/26Online SHEPHERD HWaitlisted: 1
    9/22-12/11Online SHEPHERD HOpenings: 11
  • CAP 143Adobe Acrobat & Electronic File Management5 credits

    Adobe Acrobat software enables business professionals to easily convert any electronic or paper document into a PDF file that can be reviewed by colleagues, clients and customers. This class covers transferring business documents such as policies, training materials, regulations, or other types of material into a secured PDF format that allows review but protects the material fr4om alteration or deletion. In this class, you will learn the basics of creating a PDF document; add headers and footers; render text searchable and able to edit; utilizing security functions to protect documents; creating and editing forms; and utilizing legal tools available. You will also develop expertise in electronic file management while creating folders and subfolders. Included in the file management portion will be how to find, view, open, copy, move, delete and rename files. Some basic computer and keyboarding skills are recommended.

  • CIS 145Website Development5 credits

    An introduction to HTML, graphics, and other programming languages for use in web pages. Students will learn the use of programming editors, preparation of graphics, content development, and page layout.

    Prerequisite:
    CAP 101; or instructor permission.
  • LGL 127Legal Office Procedures5 credits

    This course is designed to introduce students who have little or no background in the legal field with the terminology, background, and knowledge of the legal procedures required to work in a law office. It presents basic legal concepts and the various fields of law and outlines the preparation of documents commonly used in those fields. Student projects give the students practice in various areas of law.

    Prerequisite:
    CAP 106; LGL 132 or as a co-requisite
  • LGL 132Legal Terminology5 credits

    This course is designed to help students learn the legal terminology, English skills, legal formatting skills, and guidelines needed in a law office.


    Future Offerings
    9/22-12/11Online SHEPHERD HOpenings: 15
  • LGL 211Legal Document Processing5 credits

    This course makes use of a self-contained comprehensive job simulation designed to give the student practice on the types of activities most often performed in legal office settings. Students will gain hands-on exposure to the various types of law while formatting documents. Word processing functions are incorporated into the course.

    Prerequisite:
    CAP 106; LGL 132 or as a co-requisite
  • MGMT 154Creating and Managing a Small Business5 credits

    This course examines the organization and operation of a small business. Topics include development of a business plan, failure factors in small businesses, sources of capital, record-keeping, financial statements, taxation, marketing, legal and regulatory issues, and best management practices.

  • MGMT 210Human Resource Management5 credits

    Demonstrate knowledge of appropriate office supervisory skills. Introduces students to the fundamentals of supervisory management. Through lectures, text, case studies, projects, and simulations students will develop an understanding of principles to be used as guides for supervision in an office.


    Future Offerings
    9/22-12/11Online STAFFOpenings: 13

  • TOTAL Elective Course Credits
    20 credits

TOTAL PROGRAM CREDITS103 credits

* Minimum requirement. List of other AAS-T General Education class options

Program Entry Information

The program typically starts in Fall, Winter, Spring, Summer Quarters.

Testing Requirements

These requirements are for the AAS-T degree and are higher than those for the AAS degree. Please see AAS Entry Page for AAS requirements.

  • Accuplacer Reading Comprehension score of 85 or B grade in RDG 085, and Accuplacer Sentence Skills score of 86 or B grade in ENGL 092 or C grade in AENGL 100.
  • BTC College Level Math score of 32 or a C grade in MATH 099.

Pre-Program Course Requirements

  • Students must have an Accuplacer score of 50 in Arithmetic or a grade of “C” or better in MATH 090.

Program Outcomes

  • Graduates will be able to demonstrate competency in touch keyboarding
  • Graduates will be able to demonstrate competency in business document formatting - editing from rough draft, advanced editing, formatting minutes, and formatting letters.
  • Graduates will be able to demonstrate competency in English proofreading/editing.
  • Graduates will be able to demonstrate competency in word processing, spreadsheets, databases, presentation graphics, and Windows.
  • Graduates will be able to demonstrate competency in integrating computer software programs.
  • Graduates will be able to demonstrate competency in filing: alphabetic and numeric.
  • Graduates will be able to provide effective administrative assistant support to employer.

Janell Massey - Instructor image

Janell Massey

Area of Instruction


Business & Computer Information Systems

Degrees and Certifications


M.Ed., Business Education, Western Washington University

B.A., Business Education, Western Washington University

Certificate, Microsoft Certified Application Specialist in Access, Excel, and Word 2007

Certificate, Microsoft Office Specialist: MS Word 2010 Core and Expert

Certificate, WA Professional Technical Certification

Contact Info


360 752-8410
jmassey@btc.ctc.edu
Campus Center (CC) - Room 213

Background


Profile
Janell Massey has been a Business Computer Information Systems (BCIS) instructor at Bellingham Technical College since 2007. Prior to that, she spent ...

    • Janell Massey has been a Business Computer Information Systems (BCIS) instructor at Bellingham Technical College since 2007. Prior to that, she spent 20 years as a high school business education teacher, work-based learning coordinator, career and technical education director, and career counselor. She graduated from Western Washington University with a master’s degree in Business Education (1991), and. while at BTC, she has earned tenure status and expanded her Microsoft certifications. Janell is currently the advisor for Administrative Assistant, Office Assistant, Receptionist and Data Entry Specialist degree and certificates. She is also an IAAP – International Association of Administrative Professionals member (since 2013); and a NBEA – National Business Education Association member (since 1987-2000/2013).


Associate of Applied Science Degree

Train for a career as an administrative assistant, administrative secretary, office administrator, or office manager and work in your choice of business and office settings. BTC’s Administrative Assistant program will prepare you for success in today’s business world, as you use your math, communication, and technical reading skills—and discover your personal strengths. The Administrative Assistant program will give you the hands-on and classroom instruction that all kinds of employers need. You could work in service firms like education and health, legal and finance, insurance or real estate. Manufacturing, construction, and transportation companies also hire skilled administrative assistants.

Program Facts

84% Average placement rate for program graduates

Average annual income $37,378

Wage potential $45,074 annually

Employment and wage data sources


Jobs & Employment

Job openings are expected to be plentiful, especially for well-qualified and experienced administrative assistants. Rapidly growing industries, such as personnel supply, computer and data processing, and management and public relations, will also generate new job opportunities.

The average annual wage in this field is $37,195, with an earning potential of about $44,429 per year.*

Potential Positions

As with other clerical employees, administrative assistants are employed in organizations of every description. Nationally, most office support staff are employed in firms providing services, ranging from education and health, to legal and business services. Banks, insurance companies, investment firms, and real estate firms are important employers, as are Federal, State, and local government agencies.

Opportunities also exist working for companies that engage in manufacturing, construction, wholesale and retail trade, transportation, and communications. Potential positions include administrative secretary, administrative assistant, office administrator, and office manager.

Courses

Filter courses by quarter 
Use this tool to see this program's course offerings for upcoming quarters

  • Quarter 1
  • CAP 101Introduction to Computer Applications5 credits

    Students will learn to use a personal computer and gain a basic understanding of Excel, Word, and PowerPoint. They will also become familiar with basic computer hardware components and internet usage. If you have little or no experience with computers consider taking BAS 020 COMPUTER BASICS prior to taking CAP 101. For off-campus work, a Windows-based computer is required.

    Prerequisite:
    Accuplacer score: 71 Reading.

    Future Offerings
    7/6-8/6MTWTh 9:00a-12:00pBABIN COpenings: 22
    7/6-8/12Online GERLICHER COpenings: 19
    7/6-8/12MTWTh12:00p-2:00pPEDERSEN MOpenings: 20
    9/23-12/11MWF10:10a-11:30aSTAFFOpenings: 19
    9/22-12/10TTh10:30a-12:40pSTAFFOpenings: 22
    9/22-12/11Online STAFFOpenings: 22
  • CAP 105Computerized Touch Keyboarding2 credits

    A touch typing course for beginners as well as those needing to brush up on their keyboarding skills. Course covers learning to type alphabetical keys by touch using proper technique. For off-campus work, a Windows-based computer is required.


    Future Offerings
    7/6-8/12Online PEDERSEN MOpenings: 19
    7/6-7/16MTWTh 9:00a-11:30aPEDERSEN MOpenings: 21
    9/22-10/16DAILY10:10a-11:10aMASSEY JOpenings: 24
    9/22-10/19Online MASSEY JOpenings: 18
  • CAP 106Formatting with MSWord4 credits

    Provides skillbuilding, production typing, and Microsoft Word fundamentals at the beginning or review level. Students use MS Word to format letters, memos, reports, and tables. For off-campus work, a Windows-based computer is required.

    Prerequisite:
    CAP 105; or instructor permission.

    Future Offerings
    7/20-8/12MTWTh 9:00a-11:30aPEDERSEN MOpenings: 13
    10/19-12/11DAILY10:10a-11:10aMASSEY JOpenings: 24
    10/21-12/11Online MASSEY JOpenings: 18
  • CMST& 210Interpersonal Communications5 credits

    Designed to introduce students to the application of basic interpersonal communication theory, with a focus on achieving success in the workplace. Topics explored include self-awareness, self-disclosure, conversation skills, relationship development and maintenance, assertiveness, teamwork and group dynamics, conflict management strategies, and diversity issues.

    Prerequisite:
    Accuplacer Reading Comprehension score of 71 or a C grade in RDG 085, and Accuplacer Sentence Skills score of 71 or a C grade in ENGL 092.

    Future Offerings
    7/6-8/12MTWTh 9:00a-11:20aKONGSHAUG COpenings: 24
    7/6-8/12MTWTh12:30p-2:50pKONGSHAUG COpenings: 22
    7/6-8/12Online LIPPMAN LWaitlisted: 1
    9/22-12/10TTh 8:00a-10:10aOEKERMAN COpenings: 22
    9/23-12/11MWF10:10a-11:30aOEKERMAN COpenings: 25
    9/23-12/9MW 2:10p-3:30pOEKERMAN COpenings: 24
    9/22-12/10TTh 5:30p-7:40pMUDD SOpenings: 23
    9/22-12/11Online OEKERMAN COpenings: 17
    9/22-12/11Online BURNS JOpenings: 23
  • Required Courses for Program
  • ACCT 141Practical Accounting I5 credits

    Covers the accounting cycle through a study of sole proprietorship and the use of accounts, the general journal, and the general ledger.

    Prerequisite:
    Accuplacer Scores: 71 Reading, 50 Arithmetic, or instructor permission.

    Future Offerings
    9/23-12/11MWF 8:30a-9:50aKENT DOpenings: 21
  • BUS 100Electronic Math Applications3 credits

    Focuses on the application of the electronic calculator to business transactions and accounting activities. Students will develop speed on the 10-key by touch method.

    Prerequisite:
    Accuplacer score of 50 in Arithmetic or a grade of C or better in MATH 090; or instructor permission

    Future Offerings
    10/28-12/11MWF12:30p-1:50pKENT DOpenings: 17
    9/22-10/30Online KENT DOpenings: 18
  • BUS 123Records Management3 credits

    Introduces students to basic terminology and the scope of records and information management, employment opportunities, and legal and ethical matters associated with records. The life cycle of non-electronic and electronic records are surveyed from creation to retention and destruction.


    Future Offerings
    9/23-11/4MWF 8:30a-9:50aMASSEY JOpenings: 14
  • BUS 150Math for Business5 credits

    Students will apply math concepts to business applications in the areas of banking, business statistics, markup/markdown, payroll, debt, credit cards, investments, and insurance. It is recommended that students have a calculator with the exponent function.

    Prerequisite:
    Accuplacer score of 50 in Arithmetic or a grade of C or better in MATH 090; or instructor permission

    Future Offerings
    9/22-12/11Online PEDERSEN MOpenings: 13
  • BUS 171Technical Communications5 credits

    This course introduces students to effective written and oral business communication through application and study of text. Students will learn to compose effective business writings including letters, memos, technical manuals, reports, and employment documents. Students will learn effective oral presentation and job interviewing skills. Students will use various forms of technology including email, online file sharing, voice recognition, and live web conferencing. It is recommended that BUS 188 (Business English) be taken before BUS 171 (Technical Communications). NOTE: When this course is taught online, students will need access to a Windows-based computer, web cam, and to be able to deliver and receive audio.

    Prerequisite:
    Accuplacer scores: 71 Reading or a C grade in RDG 085; 71 Sentence Skills or a C grade in ENGL 092; CAP 106; or instructor permission.

    Future Offerings
    9/23-12/11MWF 8:30a-9:50aPEDERSEN MOpenings: 10
  • BUS 188Business English5 credits

    Business English focuses on the improvement of basic grammar and proofreading skills needed to effectively compose and edit written business documents. Specific tools include proofreading, parts of speech, sentence structure, capitalization, abbreviation, number usage, punctuation, and word choice. It is recommended that BUS 188 (Business English) be taken before BUS 171 (Technical Communications).

    Prerequisite:
    Accuplacer Scores: 71 Reading or a C grade in RDG 085, 71 Sentence Skills or a C grade in ENGL 092; or instructor permission.

    Future Offerings
    9/23-12/11MWF10:10a-11:30aPEDERSEN MOpenings: 12
  • BUS 232Office Procedures5 credits

    Prepares the student for the role of an office or administrative assistant and the broader role as a professional member of the management team. The class exposes the student to the growing influence of information technology, the expanding global marketplace, and the changes in the organizational structure of modern business.

    Prerequisite:
    CAP 106.
  • BUS 276Internship6 credits

    Students will arrange to work in an office where they will apply business skills and knowledge.

  • BUS 280Assessment1 credits

    Office Assistant students will create a portfolio appropriate to their certificate or degree and complete an exit interview with their advisor. Assessment, required for a completion certificate or degree, will be assigned relative to the student's certificate or degree.

    Prerequisite:
    Instructor Permission.
  • CAP 107Computerized Keyboard Skillbuilding I3 credits

    Designed to help students improve their speed and accuracy at the computer. Computerized lessons analyze areas of weakness and provide appropriate drills for improvement. For off-campus work, a Windows-based computer is required.

    Prerequisite:
    CAP 106; or instructor permission.
  • CAP 109Computerized Keyboard Skill Building II3 credits

    Designed to help students to further improve their speed and accuracy at the computer. Computerized lessons analyze areas of weakness and provide appropriate drills for improvement. Time will also be spent on data entry fundamentals. For off-campus work, a Windows-based computer is required.

    Prerequisite:
    CAP 107; or instructor permission.
  • CAP 138WORD5 credits

    Students receive hands-on instruction using the commands and features of Word to create simple to complex business documents. For off-campus work, a Windows-based computer is required.

    Prerequisite:
    CAP 101, CAP 106; or instructor permission.

    Future Offerings
    9/22-12/10TTh 1:10p-3:20pPEDERSEN MOpenings: 14
  • CAP 142Excel5 credits

    This course provides a practical hands-on approach to developing the skills to use the powerful spreadsheet application, Excel. Students will use Excel to organize and analyze data, perform numerical calculations, and illustrate relationships in numerical data by displaying charts. For off-campus work, a Windows-based computer is required.

    Prerequisite:
    BUS100 or BUS150 or AMATH100 or MATH&107 or higher; and CAP101.

    Future Offerings
    9/22-12/10TTh10:30a-12:40pWOLLENS JOpenings: 10
  • CAP 146Access5 credits

    Table design, relationships, filters, queries, forms and reports will be introduced. Students will apply skills to database projects. For off-campus work, a Windows-based computer is required.

    Prerequisite:
    CAP 101; or instructor permission.

    Future Offerings
    9/22-12/11Online MASSEY JOpenings: 12
  • CAP 148PowerPoint3 credits

    Presents an overview of a presentation graphics program. Students will create and present a slide show projected from their computer. For off-campus work, a Windows-based computer is required.

    Prerequisite:
    CAP 101; or instructor permission.

    Future Offerings
    9/22-12/11Online WOLLENS JOpenings: 8
  • CAP 200Integrated Computer Applications5 credits

    Students will apply their skills learned in the previous courses to produce professional-looking documents by integrating word processing, spreadsheet, database, and presentation graphics programs. Students will prepare a professional portfolio for use in future job search opportunities. For off-campus work, a Windows-based computer is required.

    Prerequisite:
    CAP 138, CAP 142, CAP 146, CAP 148; or instructor permission.

  • TOTAL Required Course Credits
    83 credits

  • Electives
  • ACCT 242Practical Accounting II5 credits

    Theory and practice of computing and recording transactions relating to merchandise inventory, notes payable and receivable, depreciation, accounting principles, and reporting standards.

    Prerequisite:
    ACCT 141 or instructor permission.
  • ACCT 243Practical Accounting III5 credits

    Theory and practice relating to the formation and operations of partnerships and corporations, decision making and statement analysis. Financial data is used to access the efficiency of current operations and determine profitability.

    Prerequisite:
    ACCT 242 or instructor permission.
  • ACCT 245Payroll Procedures5 credits

    Covers payroll records and procedures. Students complete assignments about federal and state laws that affect compensation of employees.

    Prerequisite:
    ACCT 141 or instructor permission.

    Future Offerings
    9/23-12/11MWF10:10a-11:30aKENT DOpenings: 8
  • ACCT 246Computerized Accounting I5 credits

    A study of computerized accounting systems in both service and merchandising environments. Uses the commercially popular QuickBooks software to demonstrate the use of fully integrated accounting systems. Prepares the student to use commercial accounting software products on-the-job.

    Prerequisite:
    ACCT 141 or instructor permission.
  • ACCT& 201Principles of Accounting I5 credits

    This course is the first of a series of three accounting courses in the Business DTA sequence. It provides an introduction to financial accounting as an essential part of business decision-making. It includes the vocabulary and fundamental concepts of accounting as well as analysis of common business activities and interpretation primary financial statements.

    Prerequisite:
    Accuplacer Score: 75 in Algebra or a grade of C or higher in Math 098; or instructor permission.

    Future Offerings
    9/22-12/11Online KENT DOpenings: 7
  • ACCT& 202Principles of Accounting II5 credits

    This is the second of a series of three accounting courses in the Business DTA sequence and is a continuation of ACCT& 201. The emphasis of this class is on fixed assets, intangibles, investments and financing, stockholder’s equity, cash flow analysis and financial statement analysis.

    Prerequisite:
    ACCT&201 with a C or higher; or instructor permission.
  • ACCT& 203Principles of Accounting III5 credits

    This is the third course of the series of three accounting courses in the Business DTA sequence and is also a required course for the Accounting AAS and AAS-T degree students. This course introduces students to information needed by managers to carry out three essential functions in an organization: (1) planning operations, (2) controlling activities, and (3) making decisions. This course will show what kind of information is needed, where this information can be obtained, and how this information can be used by managers as they carry out their planning, control, and decision-making responsibilities.

    Prerequisite:
    ACCT 242 or ACCT& 202 with a grade of C or higher; or instructor permission.
  • BUS 230Medical Office Procedures5 credits

    Medical Office Procedures is an introduction to healthcare administration. This course gives students transferable skills that will aid them in attaining employment within healthcare, as well as a global understanding of the differences within the various healthcare systems. A strong emphasis will be placed on interpersonal skills, appropriate communication and customer service skills when working in a diverse office team environment. The student will learn the duties in the medical office, computerized medical office procedures as well as exercises in judgment, independent action, and coping with interruptions. In addition to computerized appointment scheduling and billing, students learn about the major insurances with ICD and CPT coding. This course is designed to give an overview of the various areas within healthcare administration that most healthcare professionals will be expected to understand and know when seeking a job. Although healthcare operations may vary, a basic level of understanding in administration is vital for all healthcare professionals. (Note: this course meets the communications general education requirement for the medical coding and billing generalist program only).

    Prerequisite:
    Accuplacer Reading Comprehension and Sentence Skills score of 71 or higher.

    Future Offerings
    9/22-12/1TTh12:00p-3:00pWALKER SOpenings: 18
  • BUS& 101Introduction to Business5 credits

    Students are introduced to the broad field of business and its organization, operation and management. Business opportunities, ownership, marketing, physical factors, human resource, finance, regulations and decision-making processes are emphasized. Other topics include problems of organization, strategic management and controls. Fulfills the social science requirements at Bellingham Technical College.


    Future Offerings
    7/6-8/26Online TRACY EOpenings: 3
  • BUS& 201Business Law5 credits

    This course introduces students to principles underlying the legal environment of business through lectures, classroom activities, and study of text. Students will be exposed to basic information relating business and personal aspects of law as set forth in the course outline.

    Prerequisite:
    71 Reading Accuplacer score.

    Future Offerings
    7/6-8/26Online SHEPHERD HWaitlisted: 1
    9/22-12/11Online SHEPHERD HOpenings: 11
  • CAP 143Adobe Acrobat & Electronic File Management5 credits

    Adobe Acrobat software enables business professionals to easily convert any electronic or paper document into a PDF file that can be reviewed by colleagues, clients and customers. This class covers transferring business documents such as policies, training materials, regulations, or other types of material into a secured PDF format that allows review but protects the material fr4om alteration or deletion. In this class, you will learn the basics of creating a PDF document; add headers and footers; render text searchable and able to edit; utilizing security functions to protect documents; creating and editing forms; and utilizing legal tools available. You will also develop expertise in electronic file management while creating folders and subfolders. Included in the file management portion will be how to find, view, open, copy, move, delete and rename files. Some basic computer and keyboarding skills are recommended.

  • CIS 145Website Development5 credits

    An introduction to HTML, graphics, and other programming languages for use in web pages. Students will learn the use of programming editors, preparation of graphics, content development, and page layout.

    Prerequisite:
    CAP 101; or instructor permission.
  • LGL 127Legal Office Procedures5 credits

    This course is designed to introduce students who have little or no background in the legal field with the terminology, background, and knowledge of the legal procedures required to work in a law office. It presents basic legal concepts and the various fields of law and outlines the preparation of documents commonly used in those fields. Student projects give the students practice in various areas of law.

    Prerequisite:
    CAP 106; LGL 132 or as a co-requisite
  • LGL 132Legal Terminology5 credits

    This course is designed to help students learn the legal terminology, English skills, legal formatting skills, and guidelines needed in a law office.


    Future Offerings
    9/22-12/11Online SHEPHERD HOpenings: 15
  • LGL 211Legal Document Processing5 credits

    This course makes use of a self-contained comprehensive job simulation designed to give the student practice on the types of activities most often performed in legal office settings. Students will gain hands-on exposure to the various types of law while formatting documents. Word processing functions are incorporated into the course.

    Prerequisite:
    CAP 106; LGL 132 or as a co-requisite
  • MGMT 154Creating and Managing a Small Business5 credits

    This course examines the organization and operation of a small business. Topics include development of a business plan, failure factors in small businesses, sources of capital, record-keeping, financial statements, taxation, marketing, legal and regulatory issues, and best management practices.

  • MGMT 210Human Resource Management5 credits

    Demonstrate knowledge of appropriate office supervisory skills. Introduces students to the fundamentals of supervisory management. Through lectures, text, case studies, projects, and simulations students will develop an understanding of principles to be used as guides for supervision in an office.


    Future Offerings
    9/22-12/11Online STAFFOpenings: 13

  • TOTAL Elective Course Credits
    20 credits

TOTAL PROGRAM CREDITS103 credits

Program Entry Information

The program typically starts in Fall, Winter, Spring, Summer Quarters.

Testing Requirements

These requirements are for the AAS degree and are lower than those for the AAS-T degree. Please see the AAS-T Entry Page for AAS-T requirements.

  • Accuplacer Reading Comprehension score of 71 or a C grade in RDG 085, and Accuplacer Sentence Skills score of 71 or a C grade in ENGL 092.
  • Accuplacer score of 50 in Arithmetic or a grade of C or better in MATH 090

Pre-Program Course Requirements

  • Students must have an Accuplacer score of 50 in Arithmetic or a grade of “C” or better in MATH 090.

Program Outcomes

  • Graduates will be able to demonstrate competency in touch keyboarding
  • Graduates will be able to demonstrate competency in business document formatting - editing from rough draft, advanced editing, formatting minutes, and formatting letters.
  • Graduates will be able to demonstrate competency in English proofreading/editing.
  • Graduates will be able to demonstrate competency in word processing, spreadsheets, databases, presentation graphics, and Windows.
  • Graduates will be able to demonstrate competency in integrating computer software programs.
  • Graduates will be able to demonstrate competency in filing: alphabetic and numeric.
  • Graduates will be able to provide effective administrative assistant support to employer.

Janell Massey - Instructor image

Janell Massey

Area of Instruction


Business & Computer Information Systems

Degrees and Certifications


M.Ed., Business Education, Western Washington University

B.A., Business Education, Western Washington University

Certificate, Microsoft Certified Application Specialist in Access, Excel, and Word 2007

Certificate, Microsoft Office Specialist: MS Word 2010 Core and Expert

Certificate, WA Professional Technical Certification

Contact Info


360 752-8410
jmassey@btc.ctc.edu
Campus Center (CC) - Room 213

Background


Profile
Janell Massey has been a Business Computer Information Systems (BCIS) instructor at Bellingham Technical College since 2007. Prior to that, she spent ...

    • Janell Massey has been a Business Computer Information Systems (BCIS) instructor at Bellingham Technical College since 2007. Prior to that, she spent 20 years as a high school business education teacher, work-based learning coordinator, career and technical education director, and career counselor. She graduated from Western Washington University with a master’s degree in Business Education (1991), and. while at BTC, she has earned tenure status and expanded her Microsoft certifications. Janell is currently the advisor for Administrative Assistant, Office Assistant, Receptionist and Data Entry Specialist degree and certificates. She is also an IAAP – International Association of Administrative Professionals member (since 2013); and a NBEA – National Business Education Association member (since 1987-2000/2013).